Hey Tanka community!
Tanka support team has noticed some users experiencing connection issues with WhatsApp, and we wanted to keep everyone in the loop.
What’s going on: WhatsApp recently updated their protocol, which has caused some compatibility issues. We’re actively working on updates and will release a permanent fix soon.
How to fix it right now: If you’re experiencing connection problems, try this quick workaround:
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Open your WhatsApp app
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Go to Settings → Linked Devices
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Remove the Tanka connection
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Go to Tanka and Re-link it to your WhatsApp
This should get you back up and running while we finalize the permanent solution.
Need help? Drop a comment below or reach out to our support team—we’re here for you!
Thanks for your patience and for being part of the Tanka community. We appreciate you! 